Introduction
This privacy policy sets out how I collect, process, store and share your personal data and the rights you have to control the use and management of that data. If you access other websites using links provided on my site, these are outside my control and may independently solicit and collect information. My policy will no longer apply. You should consult the privacy statements of all third party websites you visit.
What data is collected?
I may collect the following data, which may be provided directly by you or collected automatically:
Personal identification information (such as name, address, email address, phone number etc.).
Any information you provide when you request a consultation or during the course of a consultation. This may include sensitive information about your health.
How is your data used?
Your data is collected for the following purposes:
To provide you with information about my services.
To deliver the products and services requested.
To send you a newsletter.
To direct you to content on my website that I think is relevant to you.
To make improvements to my website content and navigation.
To answer any queries you have made.
To manage my business.
Storing your data
I take the security of your personal information seriously and take appropriate measures to protect the confidentiality of your information.
Unless a longer period of retention is required by law, I will only hold your data for the period necessary to fulfil the purposes outlined in this policy or until you request that it be deleted. Even if your data is deleted, it may remain on back-up or archived media for regulatory or other reasons.
Sharing your data
I will not sell your data to any third parties, but your data may be shared with other parties for the following reasons:
To obtain functional tests (such as blood or urine).
For booking and administrative purposes.
To courier and logistics providers who ship products to you.
With payment processors who administer secure payment options.
With your permission, to other healthcare providers.
To comply with a legal obligation.
What are your data protection rights?
You have the following rights in relation to your data:
The right to access - you have the right to request copies of your personal data. A fee may be charged if your request is manifestly unfounded or excessive.
The right to rectification - you have the right to request that information you believe is inaccurate is corrected and that any information you believe is incomplete is completed.
The right to erasure - under certain circumstances, you have the right to request that your personal data is erased. If you wish me to delete personal information I hold about you, please let me know and I will take reasonable steps to respond to your request in accordance with legal requirements.
The right to restrict processing - under certain circumstances, you have the right to object to certain types of processing of your data or limit the way in which it is used.
The right to data portability - you have the right to request that I move, copy or transfer your data.
The right to object - you have the right to object to the use of your data, even if it is being used for legitimate reasons.
You also have the right to complain to the Information Commissioner's Office about how your data is processed.
It is important that the data I hold about you is accurate and current. Please keep me informed if your data changes during the period in which I hold it.
General
If any court or competent authority finds that any provision of this policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
I reserve the right to change this policy as I deem necessary from time to time or to comply with the law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.
This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
If you have any questions concerning this policy, please contact me at info@brightonhoveherbalist.co.uk.
